We are confident that you will be completely satisfied with Gilmore
Reel. We are committed to providing you with the highest level of customer
service. Gilmore Reel offers a three year warranty on all reels sold.
Please be sure to register your Gilmore Reel
within 90 days of purchase for warranty purposes. Non-registered reels
will require an original proof of purchase.
If after many years of use, should you ever need a replacement part or
refurbishment, please contact us for factory
service. We will happily service your reel.
For non-warranty work, you will be given an estimate of repair costs prior to our commencing repair
work. As stated in our warranty, these warranty services include refurbishments due
to part failure or manufacturing defect. Repairs required due to damage from neglect, misuse, or accident are
not covered under the warranty. Such
billed repairs must be approved by the customer. Many replacement parts can be ordered
factory-direct by contacting us via phone or e-mail.
Phone: (800) 963-9475
Fax: (802) 263-9229
Contact Us All addresses, phone numbers, and e-mails