Your Gilmore Reel is
designed and built to last a lifetime under normal use and conditions with routine
periodic maintenance and care.
Gilmore Reel carries a three year
conditional warranty covering all parts and workmanship under normal use and
conditions. An additional three year extended warranty can be
purchased at the end of the original warranty to total six years. This warranty provides that your Gilmore Reel will be
repaired and serviced at no charge (other than shipping) to the original
owner. The warranty covers the necessary replacement or repair of
any part that fails due to design or manufacturing defect.
Damage or loss caused by accident, misuse,
acts of god, or anything outside the realm of normal use is not covered under this
warranty. The disassembly of the Gilmore Reel Drag Capsule or the
Pawl Ratchet assembly will void this warranty. See your parts
diagram for identification of these assemblies.
This warranty applies to the
original purchaser or gift recipient who registers their Gilmore Reel
within 90 days of purchase. You must submit a Warranty
Registration by mailing your Warranty Registration card to
Gilmore Reel within 90 days of receipt for your limited lifetime warranty to be
valid. Non-registered reels will still be covered under this
warranty only if submitted with an original register/computer printed purchase receipt showing date of
purchase, store purchased from, name of purchaser, and price. Reels
marked as "Guide Reel" will only be warranted to the original
purchasing guide only.
For repairs not covered by the
warranty, a quotation will be forwarded to the owner for approval before
repairs proceed. No repair costs will exceed the value of a
replacement reel MSRP. Gilmore Reel will decide if reel will be
repaired or replaced. If the model is no longer in production,
Gilmore Reel reserves the right to repair the reel or replace the reel
with a current equivalent model.
All reels sent in for servicing from
within the United States must
include $15 (check or money order) for return postage, handling, and shipping insurance.
International shipments will be quoted during service arrangement and will
be the responsibility of the owner.
Gilmore Reel reserves the right to
change any aspect of this warranty policy in the future if required.
However, your warranty will be the warranty policy in existence
at the time of your purchase and registration.